Contact Us

What is Flagology™?


At Flagology.com, you can create your very own custom flag personalized with your photos and text on a fabric you’ll love. Flagology was started because we love flags – and because we were inspired by a special rescue dog named Bella. (More here: How it All Began, Bella’s Story . )

When you shop at flagology.com you are supporting a certified Women Owned enterprise. Located outside of Charlotte, North Carolina, we are a small business with only 8 employees and 2 fur employees.  Follow along with us daily and keep up with our current promotions by liking us on social media: Facebook | Instagram | Pinterest | Twitter 

Frequently Asked Questions

YES! All of our flags are printed on both sides of the fabric!

We offer two fabric choices and you will be given the opportunity to select your fabric at checkout:

Flagtastic™ Fabric:
Premium quality outdoor fabric. Included in the price of the flag. Prints on both sides of the flag. Any text will be reversed on the “back” of the flag. True to life colors.

Flip-It™ Fabric:
Premium quality outdoor fabric. For an additional charge of $5.00-$7.50 depending on the size of flag you order. Prints on both sides of the flag. Any text will be printed in the correct direction. Great for flags with a lot of text which you would like to be read in the correct direction on each side of the flag. Colors will be slightly muted with this fabric option.

Read more about our fantastic fabrics and flags here.

You can expect to receive your order in 7 – 10 business days. Each personalized flag and doormat is custom printed one at time here in North Carolina!

This is a work in progress! We soon hope to have your order information linked to your account and tracking information emailed to you automatically! Until then – we’re a little old school:

Keep in mind, our typical turnaround is 5 business days for printing and you should expect to receive your flag in 7 to 10 business days!  If the excitement is too much to handle (which we understand completely!) then fill out the form below and we’ll email you back your USPS tracking information (if available). You can also call us toll free at 1-855-347-4922.

Yes! Please contact us toll free at 1-855-347-4922. We are more than happy to help you “Put Your Heart on Your Flag!™” as best we can. We recommend you send us a copy of the original photo in the mail, but we’d like to speak to you first so we know to expect it! We’ll collect payment over the phone and send you proofs to approve before your flag is printed.

We are so honored and humbled at the number of requests we’ve gotten for bulk pricing. At our core we are a company with a philanthropic heart and we want nothing more than to help you give back or help you share people’s passions with a custom flag.

Please send us an email to [email protected]. We will work with you on a case by case basis and look forward to speaking with you! (You can also fill out the form below and we’ll make sure your request gets in the right hands!)

Still have questions? Fill out the form below!
One of our customer service representatives will get back to you!

Our Customer Service team is standing by 5 days a week, Monday - Friday | 8am - 5pm, EST.

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6 thoughts on “Contact Us

  1. crystaluck333 says:

    Hi. I wanted to be able to track my order 1174782. Could someone send me the tracking info? I got notification on September 19 that the order was complete.

  2. spaul says:

    Hi Customer Service,

    I’m making several variations of the sports card template for our football players. I can’t seem to add more than 2 to the cart. After two, I get a “Sorry, this product cannot be purchased message”.

    So I tried making each one and saving each is “my designs”. This seemed to work, but after taking a break and rebooting, I found out that none of my designs were there, no uploaded files, nothing. I hope you can help me as the rest of the process really has been very easy.

    Last week, we received a quote for 21 flags at a bulk price. How do I go about getting the discount when I order?

    Thanks,
    Sarah Paul
    [email protected] or 703.226.6710 (work: 8:30 – 5:30 EST)

  3. denisekarendion says:

    SIMPLY REMARKABLE ! I’m taken back by your quality of the fabric , colors of the photo are brilliantly beautiful. I will forever be purchasing my flags from flagology NEVER again will I buy another flag anywear! It’s a must to share with family and friend with Flagology. I thank you, so much…. my Angel puppy
    is gorgeous Christmas is complete with our boy in the spot light. Thank you again Flagology,,,,Merry Christmas and Happy New Year to all of you !
    Spiecal company you are for all hearts.
    Kindly
    Denise Luna

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